Contact us
Email support@codeobscura.com for app, account or purchase help. For privacy and legal questions, email legal@codeobscura.com.
Hamster Home is coming soon. Store links and release details will appear here when the game is ready.
What helps us help you
If you are reporting a problem, tell us your device model, operating-system version, app version and what happened. A short description of the steps is helpful.
Please do not send your password, a full payment receipt, payment-card details or personal photos. We will ask for a limited purchase reference or account verification only if it is necessary.
Purchase and restore help
If you own an eligible non-consumable unlock, use Restore Purchases in the app with the same store account. A linked online wallet, where supported, has its own sign-in and recovery process. Local progress and photos are separate from wallet recovery.
For refund information and the difference between paid access and currency, visit Ads and purchases.
Privacy and deleting data
Read the Privacy policy, or follow Delete an account or data for account deletion and local-data removal. You do not need the app installed to email a deletion request.